Frequently Asked Questions
Everything you need to know about shopping with Gomila Intersole PK
What are your shipping charges and delivery timelines?
We offer nationwide shipping across Pakistan. Delivery typically takes 3-5 business days for major cities and 5-7 business days for remote areas. Shipping costs are calculated at checkout based on your location and order weight.
What is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery, provided the items are unused, in their original packaging, and have all tags attached. Please contact our support team to initiate a request.
Which payment methods do you accept?
Gomila Intersole PK accepts Cash on Delivery (COD), as well as secure online payments via Bank Transfer and popular digital wallets.
How can I track my order?
Once your order is dispatched, you will receive a tracking number via SMS or email. You can use this number on our logistics partner's website to monitor your shipment's progress.
Are the products genuine and high quality?
Absolutely. We pride ourselves on sourcing premium materials and conducting rigorous quality checks to ensure that every product delivered meets our high standards of durability and craftsmanship.
Can I cancel my order after it has been placed?
Orders can be cancelled within 12 hours of placement. Once the order has been processed or shipped, we are unable to cancel it, but you may follow our standard return process instead.